1. Agreement to Terms
By purchasing any service from this website, you acknowledge and agree that you have read, understood, and accepted this Refund & Cancellation Policy in full prior to payment.
All purchases are considered agreements for the provision of digital, administrative, and compliance-based services that begin processing immediately upon order confirmation.
2. Nature of Services
Our services include, but are not limited to:
- Company incorporation and business formation services
- Registered office and director address services
- Compliance, AML, and KYC verification processing
- Government filing and administrative submissions
- Tax registrations and identification applications
- Fintech onboarding and application assistance
- Digital documentation preparation and delivery
Due to the nature of these services, they are considered consumed upon commencement of processing activities.
3. Service Commencement & Consumption
Service delivery is deemed to have commenced immediately upon any of the following actions:
- Order confirmation and onboarding initiation
- Creation or activation of client service records
- Initiation of identity verification (KYC/AML) procedures
- Preparation or drafting of incorporation or compliance documents
- Activation of registered office or service address
- Submission preparation or communication with third-party authorities or providers
- Allocation of internal administrative or compliance resources
Once service commencement occurs, the service is considered partially or fully performed and non-reversible in nature due to administrative consumption of resources.
4. Strictly Non-Refundable Services
To the maximum extent permitted by applicable law, the following services are strictly non-refundable once commenced:
- Company incorporation and formation services
- Registered office and director service addresses
- Government filing submissions and preparation work
- Tax identification applications (including EIN, VAT, and equivalent)
- Fintech and financial institution onboarding support
- Compliance checks, AML screening, and KYC verification processes
- Any digital documents that have been generated, prepared, or issued
These services involve immediate allocation of time, compliance processing, and administrative costs which cannot be reversed.
5. Identity Verification (KYC/AML) Requirement
All services are subject to mandatory identity verification requirements in compliance with applicable anti-money laundering (AML) and regulatory obligations.
Where a client fails, delays, or is unable to complete required verification:
- The service shall be deemed non-completable due to client-side compliance failure
- Any work already performed shall remain chargeable and non-refundable
- The inability to proceed shall not constitute service non-delivery
6. Refund Eligibility (Strict Pre-Commencement Only)
Refunds may only be considered where no service commencement has occurred, meaning:
- No onboarding or account creation has begun
- No verification or compliance process has been initiated
- No documents have been prepared
- No services have been activated or allocated
Where eligible, refunds may be subject to administrative, processing, and transaction fees.
7. Third-Party Outcomes Disclaimer
We are not responsible for decisions, actions, or outcomes of third-party entities including but not limited to:
- Financial institutions (e.g. banks, fintech providers, payment processors)
- Government agencies or company registries
- Compliance or verification providers
All third-party decisions are outside our control and do not constitute service failure.
No refunds shall be issued based on third-party rejection, delay, or refusal.
8. Service Non-Delivery Exclusions
A refund shall not be applicable where non-delivery results from:
- Failure to provide required documentation or information
- Inability to complete KYC/AML verification requirements
- Non-compliance with regulatory obligations
- Client inactivity or delayed responses
- Third-party refusal or rejection
9. Chargebacks and Payment Disputes
By completing a purchase, you agree to first contact us directly to resolve any issue before initiating a chargeback.
Unjustified or fraudulent chargebacks may result in:
- Immediate termination of all services
- Suspension of ongoing processing
- Submission of all contractual agreements, logs, and service evidence to payment processors
- Challenge of the dispute with full evidentiary documentation
- Recovery action for outstanding fees where applicable
We maintain full transaction, communication, and service delivery records for dispute resolution purposes.
10. Evidence of Service Delivery
For dispute resolution purposes, service commencement and delivery may be evidenced through:
- Onboarding records
- Internal processing logs
- Compliance/KYC initiation records
- Document preparation timestamps
- Communication history
- Third-party submission or engagement records
These records serve as proof of service execution and consumption.
11. Policy Acceptance
By completing payment, you explicitly confirm acceptance of this Refund & Cancellation Policy and acknowledge that services may commence immediately.
